Upon enrollment, you will be matched with your dedicated concierge care coordinator—your personal guide to support every step of your healthcare journey.
Obtaining Your Health Information
Using secure, compliant software, you’ll be guided through signing key onboarding documents that authorize the safe collection and management of your information. Once completed, we’ll automatically begin collecting, organizing, and summarizing your medical information from your healthcare providers.
Schedule your onboarding session, where we’ll privately and securely review your healthcare journey—including your history, preferences, contacts, and other key information. We’ll also walk you through how to use your membership and get the most value from your BatonCare support. This session can be done from the comfort of your home and helps us tailor your experience from day one.
Whether through your secure Member Portal, mobile app, call, text, or email, your care team is always within reach. Easily manage appointments, medications, contacts, access your records, explore helpful resources, and even share your healthcare journey with your loved ones or surrogates—all from one convenient place.