Concierge Care Coordination
for Individuals and Families

BatonCare provides you with a personalized, concierge-level

care coordination team to help you manage appointments and

medications, organize medical records, navigate insurance,

communicate with providers, and stay ahead of every detail of your

healthcare journey—giving you clarity, confidence, and peace of mind.

Concierge Healthcare

You Don't Have to Manage Your Care Alone

Today’s healthcare system is too complex to navigate on your own. BatonCare’s concierge care coordination gives individuals and families a dedicated point of contact who knows your story, keeps you organized, and handles the details — so you can move through your healthcare journey feeling informed, prepared, and supported.

✔ A concierge team who knows your story

✔ Proactive reminders and seamless follow‑through

✔ Organized records, medication, and documents at your fingertips

✔ Coordination across your providers and care settings

✔ Clear, shareable summaries for you and your family

✔ Peace of mind for you and your family 

Comprehensive Coordination Services

We support individuals of all ages—from pediatrics to geriatrics—whether at home, in school, or in long-term care settings. Our team guides you and your loved ones through every stage of the healthcare journey, including routine check-ups, chronic condition management, emergency situations, hospital transitions, cancer treatment, post-surgical recovery, long-term care, and more. We help ensure every member receives the right care, at the right time, from the right providers—striving for better outcomes, smoother experiences, and lasting peace of mind.

Watch How BatonCare Supports Your Healthcare Journey:

24/7 Access to Support

Reach out anytime by phone or through your smartphone app or web portal.

Dedicated Care Concierge

Your personal care coordinator provides one‑on‑one guidance throughout every step of your healthcare journey.

Appointment Scheduling

Let us manage your appointments including scheduling, reminders, and follow-up.

Medication Management

We help coordinate your prescriptions, refills, delivery, and medication-related reminders.

Centralized Health Records

A secure repository for all your medical records. We collect and organize your information, create a personal health summary, and enable effortless sharing with your care team.

Real-Time Monitoring

We track hospital Admission, Discharge, and Transfer activity to help coordinate next steps for you, your family, and your care team.

Streamline Communications

Ensuring timely, accurate information sharing with your healthcare professionals so they have what they need to support your care.

Secure Member Portal and Smartphone App

Where you have access to your records, appointments, medications, contacts, messaging and resources, and where you can share your healthcare journey with your family, friends, or other surrogates.

Insurance Navigation

Get assistance in understanding and utilizing your insurance benefits effectively.

Family, Friends or Surrogate Access

Easily share your healthcare journey with trusted family members, friends, or designated surrogates so your support network is always apprised of important updates and medical decisions.

BatonCare is not a healthcare clinic and provides only non‑clinical care coordination. BatonCare does not diagnose, examine, prescribe, or provide medical treatment.